Please select either "Member" or "Claimant" and enter the following personal information in order to register to use TRS' website.

If the information you enter matches the information that TRS has on file, you will be able to complete your registration.

You may receive an error message if what you entered does not match what we have in our records. Please check your information and try again.

Click "Cancel" if you do not wish to continue.

Member

TRS Membership/Retirement Number:

• Enter your TRS Membership Number or TRS Retirement Number.
• In-service members: Your TRS Membership Number is printed in the "pension number" box on your pay stub or on statements and correspondence from TRS. Your Membership Number may include an alphanumeric code (e.g., 00T). Enter the entire number including the alphanumeric code.
• Retired members: Your TRS Retirement Number is shown in the "pension no." box on your retirement allowance check stub or your EFT quarterly statement. In correspondence from TRS, you may see your Retirement Number preceded by T or U. Enter the entire number including the T or U.
• Retired members receiving advance payments: Please enter your Membership Number from when you were in-service. Do not use the number on your advance payment stub or statement.
• If you do not know your TRS Membership/Retirement Number, please contact Member Services at 1 (888) 8-NYC-TRS (869-2877).

Social Security Number: Enter your Social Security number. The first five numbers you type in will be masked for your security. Then enter your date of birth and your last name.

Claimant

Please read our Guide to Death Benefits brochures and the FAQs available on our website before making any payment elections.

TRS Membership/Retirement Number of Deceased:

• Enter the deceased's TRS Membership Number or TRS Retirement Number.
• If the member was an in-service member: The TRS Membership Number is printed in the "pension number" box on their pay stub or on statements and correspondence from TRS. The Membership Number may include an alphanumeric code (e.g., 00T). Enter the entire number including the alphanumeric code.
• If the member was a retired members: The TRS Retirement Number is shown in the "pension no." box on their retirement allowance check stub or your EFT quarterly statement. In correspondence from TRS, The Retirement Number may be preceded by T or U. Enter the entire number including the T or U.
• If you do not know the deceased's TRS Membership/Retirement Number, please contact Member Services at 1 (888) 8-NYC-TRS (869-2877).

Last Name of Deceased: Enter the deceased's last name.

Claim Code: Enter the 12-digit Claim Code on the letter you received from TRS.

Confirm Claimant Identity: After you enter the above information and click, "Next," you will be asked to review and confirm your name and address as it appears in our records. If the information isn't correct, you will have the opportunity to make changes after you log in.

Create Username (User ID):

• Your username (user ID) must be between 6 and 50 characters long.
• Your username (user ID) must contain at least one letter.
• Your username (user ID) can contain any of the following characters: . $ _ -
• Your username (user ID) cannot contain your TRS Number or any spaces.

Please note: If we already have a username (user ID) on file for your membership, it will be displayed on screen. If it does not meet the username (user ID) standards indicated above, you must create a new username (user ID). You will use your username (user ID) when you log in.

Create Password:

• As a reminder, your password
• must be at least 8 characters long
• must include at least one number and one letter
• can contain the following special characters: ! @ # $ % ^ & * + ? /
• cannot contain the following: <, >, 00T, admin123, and password
• cannot contain your date of birth, TRS number, or Social Security number
• cannot contain any spaces
• cannot be the same as your username (user ID), first name, or last name
• is case-sensitive
• must meet at least the “Good” strength standard

Enter Email Address: Enter your email address in the field marked "Email Address" and then enter it again in the field marked "Confirm Email Address." The email address you enter will be used to provide you with updates and account confirmations for your TRS account.

Enter Phone Number: Enter a Primary Phone and select the phone type and country. If you have another number you would like TRS to keep on file, enter it in the "Secondary Phone" field. The phone number you enter will be used only for official TRS business.

Privacy Statement: Check the box to indicate that you have read the Privacy Statement and accept the terms of registration in order to register for TRS' website, then click "Finish." TRS will send you a message with a verification link. Please follow the instructions in the message. You must complete the verification process in order to log in to the secure section of the TRS website.

Click "Cancel" if you wish to cancel. You will lose your changes and will be returned to the TRS home page. Click "Previous" if you wish to go back to the first screen to edit your information.

TRS is concerned about your online security. That's why we follow industry standards for username (user ID) and password management—including verification codes or one-time passwords (OTP) to help you identify yourself if you forget your username (user ID) or password.

Disabling Your Browser's Password Management: We strongly recommend disabling your browser's password management feature by following the steps indicated below. This is especially important if you are using a public or shared computer. By clearing the passwords saved in your browser, you may plug a potential gap in your system's security.

Safari

1. Click the "gear" tool and choose Preferences.
2. Select the AutoFill tab, and for "AutoFill web forms" disable the Usernames and passwords option.

Chrome

1. Click the "wrench" tool and choose Options.
2. Select the Personal Stuff tab, and for "Passwords" select the Never save passwords option.

Microsoft Edge

1. Choose Settings and more > Settings.
2. Scroll to the Clear browsing data section.
3. Select the "Choose what to clear" button or the "Choose what to clear every time you close the browser" tab.
4. Enable the Passwords option.

Firefox

1. Choose Tools > Options.
2. Select the Security tab.
3. Disable the Remember passwords for sites option.